Freeing you
to do the business of healthcare

With Path Forward’s help, you can exceed patient expectations, free up staff to focus on patient care, and be prepared for new opportunities.

Freeing you
to do the business of healthcare

With Path Forward’s help, you can exceed patient expectations, free up staff to focus on patient care, and be prepared for new opportunities.

With Path Forward’s help, you can exceed patient expectations, free up staff to focus on patient care, and be prepared for new opportunities.

What can you expect with Path Forward as your partner?

Path Forward’s highly trained experts are focused solely on solving the problems faced by specialty healthcare providers. We offer insights and best-in-class IT and scheduling solutions that improve the patient experience and alleviate day-to-day operational headaches.

Solve IT problems swiftly and accurately

Simplified patient scheduling

Greater practice efficiency

Greater peace of mind about system security

Patient-focused IT from
coast-to-coast

Our healthcare-specific experts have managed nearly every EHR and PM system on the market. Through our work with thousands of practices all over the country, we can help you stay on the leading edge.

Consult With Us

Offering 24/7/365 live patient scheduling has been a real game changer for us.

“Jewett is committed to making orthopaedic care easily accessible, and Path Forward’s iVY patient scheduling solutions are an important part of that promise. The iVY team’s clear understanding of healthcare and exceptionally great service are a seamless extension of our practice.”

Jon Albert

CEO
Jewett Orthopaedic Clinic

You should expect more.

Unlike any other IT provider, we can help your practice improve efficiency today while setting up your practice operations for value-based care.

The Other Guys

IT Support

Experts focused solely on healthcare

Main contact is a technical account manager

In-depth knowledge of all EHRs

Unlimited scope

Can share successful models and systems from our work with hundreds of practices across the US

Supports multiple, diverse industries

Main contact is a salesperson

Less experience with EHR systems

Limited scope; continual change orders

No line of sight into what other practices are doing 

Patient Access

Guided workflow is customized to each physician’s preferences establishes consistency and accuracy

Appointments can be scheduled directly into your EHR in real-time, 24/7/365, by your staff or ours

Built-in metrics let you monitor performance 

Training call associates takes only about 3 weeks

 

 

Relies on memorization of practice protocols and physician preferences, makes it prone to errors and re-booking

After hours answering services can only capture notes; requires your staff to update the EHR next business day

Difficult to trace workflow, measure call types or quality

Training new staff to schedule patients can take 6 months or longer

 

 

Data & system security

EHR-specific data redundancy

HIPAA compliant data handling protects ePHI

Get back to seeing patients just minutes after a data disaster

Data is stored in an unstructured format

Lack of familiarity with HIPAA protocols

Data recovery and restoration disrupts business continuity

Click on each section to reveal more information.

Experts focused solely on healthcare

Main contact is a technical account manager

In-depth knowledge of all EHRs

Unlimited scope

Can share successful models and systems from our work with hundreds of practices across the US

Guided workflow is customized to each physician’s preferences establishes consistency and accuracy

Appointments can be scheduled directly into your EHR in real-time, 24/7/365, by your staff or ours

Built-in metrics let you monitor performance 

Training call associates takes only about 3 weeks

 

 

EHR-specific data redundancy

HIPAA compliant data handling protects ePHI

Get back to seeing patients just minutes after a data disaster