Freeing you to do the business of healthcare
We keep your Telehealth applications, IT systems, and patient scheduling services up and running so you can keep providing patient care throughout the COVID-19 pandemic and beyond.
Freeing you to do the business of healthcare
We keep your Telehealth applications, IT systems, and patient scheduling services up and running so you can keep providing patient care throughout the COVID-19 pandemic and beyond.
We keep your Telehealth applications, IT systems, and patient scheduling services up and running so you can keep providing patient care throughout the COVID-19 pandemic and beyond.
What can you expect with Path Forward as your partner?
Path Forward’s highly trained experts are focused solely on solving the problems faced by specialty healthcare providers. We offer insights and best-in-class IT and scheduling solutions that improve the patient experience and alleviate day-to-day operational headaches.
Solve IT problems swiftly and accurately
Simplified patient scheduling
Greater practice efficiency
Greater peace of mind about system security
Patient-focused IT fromcoast-to-coast
Our healthcare-specific experts have managed nearly every EHR and PM system on the market. Through our work with thousands of practices all over the country, we can help you stay on the leading edge.
Consult With UsOffering 24/7/365 live patient scheduling has been a real game changer for us.
“Jewett is committed to making orthopaedic care easily accessible, and Path Forward’s iVY patient scheduling solutions are an important part of that promise. The iVY team’s clear understanding of healthcare and exceptionally great service are a seamless extension of our practice.”
You should expect more.
Unlike any other IT provider, we can help your practice improve efficiency today while setting up your practice operations for value-based care.
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The Other Guys | |
|---|---|---|
IT Support |
Experts focused solely on healthcare Main contact is a technical account manager In-depth knowledge of all EHRs Unlimited scope Can share successful models and systems from our work with hundreds of practices across the US |
Supports multiple, diverse industries Main contact is a salesperson Less experience with EHR systems Limited scope; continual change orders No line of sight into what other practices are doing |
Patient Access |
Guided workflow is customized to each physician’s preferences establishes consistency and accuracy Appointments can be scheduled directly into your EHR in real-time, 24/7/365, by your staff or ours Built-in metrics let you monitor performance Training call associates takes only about 3 weeks
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Relies on memorization of practice protocols and physician preferences, makes it prone to errors and re-booking After hours answering services can only capture notes; requires your staff to update the EHR next business day Difficult to trace workflow, measure call types or quality Training new staff to schedule patients can take 6 months or longer
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Data & system security |
EHR-specific data redundancy HIPAA compliant data handling protects ePHI Get back to seeing patients just minutes after a data disaster
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Data is stored in an unstructured format Lack of familiarity with HIPAA protocols Data recovery and restoration disrupts business continuity |
Click on each section to reveal more information.
Experts focused solely on healthcare
Main contact is a technical account manager
In-depth knowledge of all EHRs
Unlimited scope
Can share successful models and systems from our work with hundreds of practices across the US
Guided workflow is customized to each physician’s preferences establishes consistency and accuracy
Appointments can be scheduled directly into your EHR in real-time, 24/7/365, by your staff or ours
Built-in metrics let you monitor performance
Training call associates takes only about 3 weeks
EHR-specific data redundancy
HIPAA compliant data handling protects ePHI
Get back to seeing patients just minutes after a data disaster