iVY Complete

Outsource Your Patient Scheduling to Us!

Our Associates Answer 100% Of Your Inbound Calls Around-the-Clock.

 

Using iVY, our associates follow your uniquely customized guided workflow that is securely integrated with your EHR. Updates are reflected in real-time. Every person and technology that interacts with your EHR is HIPAA compliant. Regular reports keep you apprised of call volume and quality assurance with the ability to spot trends or areas for process improvement.

Our Associates Answer 100% of Your Inbound Calls

 

Using iVY, our associates are accountable for patient scheduling responsibilities 24/7/365. The iVY

platform makes it possible for our associates to follow your customized guided workflow that is securely

integrated with your EHR.

  • Updates are reflected in real-time.
  • Every person and technology that interacts with your EHR is HIPAA compliant.
  • Regular reports keep you apprised of call volume and quality assurance with the ability to spot trends or areas for process improvement.
  • Updates are reflected in real-time.
  • Every person and technology that interacts with your EHR is HIPAA compliant.
  • Regular reports keep you apprised of call volume and quality assurance with the ability to spot trends or areas for process improvement.
Alleviate Your Front Office Staffing Flux!

iVY Complete makes it possible to enjoy all the benefits of iVY without the overhead or having to manage the ongoing staffing, hiring, training and performance of a front office staff.

With iVY, All Calls to Your Medical Office are:
  • Handled consistently, following your office’s specific protocols
  • Managed accurately, per each physician’s individual preferences
  • Recorded for quality assurance and documentation
24/7 Live Patient Scheduling is the Gold Standard

Patients prefer to talk with a human. iVY makes this possible. After-hours patient calls are more productive and efficient with live scheduling – instead of call-backs. Updates to patient records and scheduling are reflected in real-time 24/7 – not as notes for data input the next business day.

MaximizeMAXIMIZE
Your appointment
schedule

ExpediteEXPEDITE
Patient documentation processes

ResolveRESOLVE
More patient
calls faster

DivertDIVERT
Unnecessary
ER visits

iVY Simplifies Scheduling for:
  • Orthopaedics
  • Opthalmology
  • Oncology
  • Gastroenterology
  • iVY Simplifies Your Patient Scheduling
  • Urology
  • Cardiology
  • Dermatology
  • Gynecology
  • Ophthalmology
  • Imaging Centers
  • Radiology
  • And more!
iVY Simplifies Scheduling for:
  • Orthopaedics
  • Opthalmology
  • Oncology
  • Gastroenterology
  • Urology
  • Cardiology
  • Dermatology
  • Gynecology
  • Ophthalmology
  • Imaging Centers
  • Radiology
  • And more!