iVY SaaS

Your Own High-Performing Patient Scheduling Solution

iVY SaaS Helps Specialty Healthcare Practices

Compete in a 24/7 World

 

The iVY software guides your phone staff through the patient call,

dynamically serving up information prompts, patient forms

and a phone script based on the data they enter along the way.

iVY SaaS Helps Specialty Healthcare Practices Compete in a 24/7 World

 

iVY is a combination cloud-based medical phone service and patient scheduling software that is customized to your practice’s unique preferences and protocols.

Cloud-based Phone System is Always “On”

If you lose power or experience some form of disaster, our phone system is not tied to one location.  Calls can continue to be answered remotely and securely via our web-based platform.

Improve Consistency, Accuracy and Customer Service

Using the customized iVY workflow eliminates the need to memorize practice protocols and physician preferences. This reduces human errors and ensures consistency in how every patient call is handled.

Training and Ongoing Support

We recognize that physician’s preferences and availability are constantly evolving and changing – you will have a team of workflow experts available to you on an ongoing basis to assist you in implementing those changes into iVY.

Achieve Peak Performance

Analytics and call recordings can be generated instantly from iVY at any time. These tools help practices understand business metrics related to new patient acquisition, schedule utilization and more. Regular reports help practices monitor quality and identify opportunities for better training.

Training and Ongoing Support

We recognize that physician’s preferences and availability are constantly evolving and changing – you will have a team of workflow experts available to you on an ongoing basis to assist you in implementing those changes into iVY.