Patient Access

SUPERCHARGE YOUR PATIENT CONTACT CENTER WITH iVY

Here’s What iVY Can Do For You

iVY is a suite of intelligent patient access and scheduling solutions that securely integrates with your existing EHR and PM systems

MaximizeMAXIMIZE
Your appointment
schedule

ExpediteEXPEDITE
Patient documentation processes

ResolveRESOLVE
More patient
calls faster

DivertDIVERT
Unnecessary
ER visits

DeliverDELIVER
Consistent high-quality
service for all callers

UncoverUNCOVER
More capacity for
your front office

EliminateELIMINATE
The impact of contact
center staffing flux

iVY

Which iVY is Right for You?

Our iVY Suite is used for both our iVY SaaS and our iVY 24/7 customers to provide a world-class experience for your patients and a level of consistency and scalability unachievable through traditional patient access configurations.

We are happy with our patient access team, but we just want to make sure that the team is consistent, resilient, tensile.

iVY SaaS might be for you!

How does it work?

You provide the workforce, Path Forward builds your customized Ivy suite to mirror your practice specifications. We train your staff and provide 24/7/365 ongoing support. Add Ivy On Demand and your afterhours and overflow scheduling is handled by our agents.

We would like a turnkey solution.

iVY 24/7 might be for you!

How does it work?

Path Forward builds your customized Ivy suite to mirror your practice specifications, then we hire dedicated associates, and Path Forward answers 100% of your inbound calls, every hour of every day of every month – 24/7/365 including holidays.