IT Services

 

100% healthcare IT expertise for medical practices

We know how much specialty practices rely on technology to run their practice smoothly and scale operations for the future. But for many practices, technology acts as a hindrance, not a help.

Path Forward’s highly trained and responsive professionals can help you use technology to operate more efficiently, enable you to scale, and adapt to continual change. By relying on a partner to tackle operational improvements and productivity enhancements, your clinicians and practice leaders can stay laser focused on the areas that truly require their time and expertise.

CLOUD SERVICES

We help healthcare organizations make wise cloud investments. We can provide the full range of cloud offerings to help you build the right hybrid solution including: Microsoft Azure, AWS, and private cloud. We build and maintain your own internal virtualized infrastructure and optimize it to connect to public cloud as available.

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MANAGED IT SERVICES

Since 2002, Path Forward has partnered with healthcare organizations to seamlessly provide professional IT services in a managed capacity. We don't believe in one size fits all. We're happy to match whatever internal capabilities you have and supplement you where needed, or in some cases take full responsibility for your IT infrastructure.

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SPECIALTY APPLICATION SUPPORT

Physicians specialize for a reason and often are using specialty specific software. Our team is deeply experienced in dozens of different specialty healthcare information systems. In addition to engineers, we employ application support specialists who can assist with functions like user training on PM and EHR systems and more.

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BUSINESS CONTINUITY

Don't let the urgent take over the important. Often the urgency of day-to-day user support needs trumps critically important backend functions that must be completed in a timely manner to ensure continuity and security. In most IT organizations, the same people perform those functions, and often patches and backups are quietly postponed.

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UNIFIED COMMUNICATION & COLLABORATION

We provide a full spectrum of telecommunications options including support and installation for traditional enterprise phone systems such as Cisco and Avaya, to newer cutting-edge UCAAS systems, unified communications as a service and RingCentral. We also specialize in helping organizations utilize Microsoft Teams.

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AUDIO VISUAL SERVICES

We provide AV services to support all types of projects including commercial, residential, and construction. Path Forward can design, implement, integrate, and support your AV needs. Our experts offer recommendations based on your needs and budget and then source platforms and technologies directly from the manufacturers.

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INTEGRATION & INTERFACING

Healthcare interoperability continues to be a priority nationally. Our team of experienced integration experts can make sure your systems are communicating both internally and externally to your partners' HIE offerings. Our team is deeply familiar with HL7 integrations, FHIR interfaces, custom API development and integration, and installation and maintenance of enterprise interface engines.

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PROFESSIONAL SERVICES

From PMO-certified project management to practice acquisition or expansion due diligence, our team of information technology professionals has decades of experience helping map technology strategy to your business objectives.

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HEALTHCARE HARDWARE GPO AND BENEFIT PROGRAM

We developed a turnkey healthcare hardware GPO that allows a group of practices affiliated through a specialty to purchase hardware and software with the benefit of: guaranteed minimum prices, standardized purchasing, clear visibility. Path Forward enables this service, handles all billing and collections of taxes and allows a transparent pass through of the purchases to your member organizations.

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