Patient Scheduling

Your Patients Want to Talk with a Human

iVY makes it possible to easily offer your patients a caring human on the other end of the phone – anytime they call your office, 24/7 – with the ability to schedule directly into your EHR.

iVY associates can remotely work in tandem with your team to take over your patient call center whenever you need them – full time, after hours or even just on demand.

iVY Software + Your Choice of Service Level

Giving patients access to your practice—and to real, compassionate humans—sets them at ease and helps them feel valued. Live patient scheduling is also highly valued by every member of the practice, from the lab to the PM to the front desk.

iVY protects what’s unique about your practice while helping you:

  • Deliver consistent, high-quality service for all patients
  • Maximize your appointment schedule
  • Uphold each physician’s scheduling preferences
  • Schedule accurately every day, all day with guided workflow
  • Uncover more capacity for your front office
  • Slash the on-boarding time for staff from six months to just two weeks
  • Use metrics and performance data to make better decisions
  • Be proactive with patients through outbound calling


Learn more about iVY patient scheduling

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Offering 24/7/365 live patient scheduling has been a real game changer for us.

Jewett is committed to making orthopaedic care easily accessible, and Path Forward’s iVY patient scheduling solutions are an important part of that promise. The iVY team’s clear understanding of healthcare and exceptionally great service are a seamless extension of our practice.

Jon Albert

Jewett Orthopaedic Clinic