Patient Scheduling

PatientSync enables exceptional 1:1 patient communications

PatientSync, our cloud-based patient communications platform that interfaces with any EMR, provides customized guided workflows to support any patient communication, with unprecedented analytics reporting capabilities that give new insight to the patient experience.

  • Create ONE centralized phone number for all locations
  • Schedule accurately every time using a customized guided workflow
  • Uphold each physician’s scheduling preferences, with traceability
  • Measure patient calls, scheduling trends, new patient allocation (by provider, location, date, etc.)
  • Detect VIP calls and build customized access and workflows to support each one – referring physicians, specific employers, teams, etc.
  • Enable web chat, mobile and social media patient scheduling options from a SINGLE platform
  • Use metrics and performance data to make better decisions
  • Be proactive with patients through outbound calling
  • Improve consistency and efficiency for patient scheduling
  • Forecast front office staffing needs
  • Slash on-boarding time for staff from six months to just two weeks


Learn more about the PatientSync patient communications system

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Offering 24/7/365 live patient scheduling has been a real game changer for us.

Jewett is committed to making orthopaedic care easily accessible, and LYP's patient scheduling solutions are an important part of that promise. The LYP team’s clear understanding of healthcare and exceptionally great service are a seamless extension of our practice.

Jon Albert

Jewett Orthopaedic Clinic